📍 Bengaluru, Karnataka, India
Strategic Lead – Application Engineering with 7+ years of experience. I architect scalable digital ecosystems, high-performance web platforms and intelligent automation systems, and I bridge the gap between engineering and business growth. My work covers backend infrastructure, CRM-integrated web chatbots, AI agent workflows, application security remediation and real-time lead intelligence pipelines.
It started on a repair bench, fixing laptops. I never specialised in one layer. I learned how they all connect, so when something breaks, I can follow it all the way down:
Hardware → Networks → Servers → Web → Cloud → Automation → Security → AI
I don't just build websites. I build complete digital systems from scratch, covering server and DNS, chatbot, CRM, SEO, security and automation.
Outside my core role, I run Tech Point Official, offering technology solutions, IT infrastructure management and content production for corporate clients.
💡 "If a task takes more than 10 minutes and you have to do it twice, it's time to automate it."
From the FY2025–26 work record. Counted, not estimated.
| across every layer | built & supported | unified on one Cloudflare edge |
| attack attempts blocked every month | engagements led in-house | brute-force login attempts neutralised |
| SEO landing pages shipped | crawl requests in 24 hours | value delivered* |
* ₹58,979 in documented hard-cost savings plus ₹20.45L+ benchmarked at market rates for work built in-house.
My portfolio tells this story end to end: the eight layers, the numbers above, the systems I've built, and the security work behind them.
It uses self-hosted fonts, makes zero third-party requests at runtime, and deploys to GitHub Pages through GitHub Actions.
| Platform | Role | Stack |
|---|---|---|
| CIEL HR | Lead Developer & Digital Architect | PHP, WordPress, Cloudflare, Zoho, AWS |
| CIEL Rapid | Web Developer | WordPress, Elementor, Cloudflare |
| CIEL Skills & Careers | Web Developer | WordPress, GA4, GSC, Cloudflare |
| Courseplay.ai | Architecture & Automation Lead | n8n, Zoho SalesIQ, CRM, System Architecture |
| Ma Foi Business Consulting | Platform Owner (Audit, Recovery, PHP Backend) | PHP, WordPress, cPanel, Cloudflare |
| hfactor.digital | Founder & Lead Developer | React, Supabase, PHP, Web Chatbot, CRM |
Each platform above was built or recovered completely from scratch, including frontend, backend, hosting, DNS/SSL, security, web chatbot and CRM integration.
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A full Notion-style work platform covering projects, tasks, meetings, approvals, timesheets, goals, sprints and a request portal. It runs entirely on Google Apps Script + Sheets + Drive, with a free Cloudflare Worker for live updates, voice and edge-served screens. Kora AI moves between 7 free providers and has an offline command engine. A Gmail add-on is included. Running cost: ₹0.
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A self-hosted command centre that pulls threat and traffic data from every company domain, clusters it into incidents and alerts, and emails leadership a weekly PDF.
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One pipeline for leads arriving through forms, chatbots, WhatsApp and SEO pages. Leads are validated, deduplicated and routed to sales.
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Tracks AI usage, tokens, reset timers, burn rate and budget alerts, all locally with zero tracking. Works across Chromium and Firefox browsers.
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A prompt library with ratings, bookmarks, an admin panel with brand controls, analytics and watermarked image delivery.
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Real automation and business problems I've solved, packaged so anyone can use them for free.
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Turns raw Exotel IVR call exports into branded, auto-scheduled Weekly & Monthly email reports. It is built entirely on Google Sheets + Apps Script, with zero servers and zero cost. It aggregates call data automatically, builds a native in-sheet dashboard with charts and colour-graded scoring, and emails a mobile-responsive HTML report on a fixed schedule. Ready to use in about 10 minutes: copy the template, paste your data, and you're done. |
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Free Zoho SalesIQ report automation for Website & WhatsApp chatbots. It reads your exports from Google Drive automatically, classifies leads by source, and emails branded Weekly/Monthly reports via Google Sheets + Apps Script. No servers, no cost. Lead-source categories are fully customisable. It detects Website vs. WhatsApp channels automatically, and includes native in-sheet charts, CSAT tracking and auto-written insight lines every period. |
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Lightweight lead-management CRM built to solve scattered multi-source lead tracking (SEO forms, WhatsApp and web chat) for sales teams that were juggling multiple spreadsheets. |
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Full-stack URL shortener built with React/Vite/TypeScript, Express, PostgreSQL (Drizzle ORM) and Redis. It includes analytics, CSV import, JWT auth and rate limiting, and is deployed on Vercel. |
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WordPress plugin with Shadow DOM isolation, CSV/Excel ingestion and programmatic SEO sitemaps. |
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Zero-trust bucket policy enforcement, public-access remediation and operational auditing scripts. |
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google-apps-script google-sheets exotel ivr zoho-salesiq whatsapp-automation chatbot-analytics call-center-automation crm url-shortener browser-extension aws-s3 no-code
See the full stack by category
Languages & Scripting
Platforms & Frameworks
Databases & Backend
Cloud & Infrastructure
AI, Automation & Integrations
Tools & Workflow
Full-Stack Web Platforms : PHP, React, WordPress, Joomla, CMS (built from scratch)
Work Management Platforms : Kora — Apps Script + Sheets + Cloudflare, zero running cost
Web Chatbots & Lead Systems : Zoho SalesIQ, custom chatbot flows, web-to-CRM pipelines
Reporting Automation : Google Sheets + Apps Script — IVR, chatbot & CRM report tools
AI Agents & Automation : n8n, Slangflow, Google Apps Script, Webhooks
IVR Systems : Exotel IVR design, routing logic, telephony integrations
CRM Integrations : Zoho CRM, Zoho Desk, SalesIQ → Google Workspace → Slack
Cloud & Server Infrastructure : AWS EC2/S3, Cloudflare WAF/CDN, cPanel/WHM, Ubuntu
Technical SEO Systems : AEO, GEO, Schema (JSON-LD), 390+ SEO landing pages
Security Engineering : VAPT remediation, CVE triage, Cloudflare WAF, DDoS protection
Network Administration : VPN, DNS, SSL, TrueNAS, server hardening| When | Where | Role |
|---|---|---|
| Mar 2026 – Present | CIEL HR | Lead – Application Engineering |
| Ongoing | Tech Point Official | Founder & Managing Director |
| 2024 – 2026 | CIEL HR | Digital Marketing Executive → Web Platform Owner |
| 2023 – 2024 | Jumbotail Technologies (via TVS-E) | IT Supervisor |
| 2022 – 2024 | TVS-E Electronics | Service Engineer / Pan-India TSD Support |
| 2021 – 2022 | Airblue Services | Laptop/Desktop Engineer & Technical Support |
Every role moved one layer up the stack and kept the layers below.
🌐 Digital Ecosystem Engineering
- Built CIEL HR's entire website from scratch: PHP backend, custom web chatbot, Zoho CRM integration, Cloudflare WAF, AWS hosting and 370+ SEO landing pages
- Delivered the same end-to-end build for CIEL Rapid, CIEL Skills & Careers and hfactor.digital, each including a web chatbot and full CRM pipeline
- Unified 9 company domains onto a single Cloudflare edge with shared security, caching and DNS standards
- Recovered Ma Foi Business Consulting's platform after inheriting it: full audit, backup, vendor-licence recovery, and a critical high-CPU hosting incident resolved
- Built Kora, a full work command centre on Google Workspace, from first prototype to live v2.3.0, with zero running cost
- Currently architecting the Courseplay.ai platform with n8n automation and real-time lead intelligence
🛡️ Application Security & VAPT
- Led 7 VAPT engagements in-house, with standards-based reports and prioritised remediation
- Remediated a third-party VAPT report on a client-facing payroll application (PSP Agent X), taking it from a failing grade to fully passing, including privilege escalation and session fixation fixes
- Found and closed credential bugs during a VAPT review that could have let organisation email accounts be hijacked and remotely wiped
- Triaged CVE-2026-24049 (CVSS 7.1) in a shared Python dependency and issued an internal engineering advisory
- Fixed a live session/auth vulnerability found during a Smart CLM application review
🚨 Incident Response
- Neutralised a 10,261-attempt brute-force campaign with two-level login protection
- Blocked 376 takeover and DDoS attempts at the edge before they reached the origin
- Contained a malware compromise on a group business website in about 3 hours, followed by a full root-cause report
- Took down a fraudulent corporate clone site that was harvesting candidate details
🤖 AI, Automation & Lead Intelligence
- Designed complex n8n workflows integrating Zoho SalesIQ → CRM → Google Workspace → Slack/Hangouts for real-time lead routing
- Built AI agent workflows and web chatbots (web + WhatsApp) for lead capture, intent tracking and automated sales handoff
- Built AIRadar, a privacy-first Manifest V3 extension for local AI token and budget tracking
- Kept weekly and monthly Exotel IVR reports running on autopilot for HR, Compliance and Helpdesk for 12 months (Jul 2025 – Jul 2026)
- Engineered IVR systems using Exotel for automated call routing and lead qualification
- Open-sourced an Exotel IVR reporting automation tool, a Zoho SalesIQ Website & WhatsApp chatbot reporting automation tool and a lightweight Micro CRM for the wider community to use free of charge
🔍 Technical SEO at Scale
- Achieved 10,000+ crawl requests within 24 hours after deploying an AEO + GEO + Schema strategy
- Engineered 390+ high-performing SEO landing pages with a keyword-to-page pipeline targeting India-wide organic traffic
- Migrated 465+ blog posts and removed 3,000+ spam comments from production
- Full technical stack: Core Web Vitals, WebP conversion, LiteSpeed + Cloudflare caching, GA4 + GTM server-side tracking
🖥️ Security & Infrastructure
- Managed VAPT remediation, Cloudflare WAF, bot protection, DDoS rules and SSL/DNS for enterprise-grade platforms, blocking 30,000+ attack attempts every month
- Migrated production databases (NeonDB → PostgreSQL) with zero data loss, and set up Docker + n8n on AWS for internal automation
- Reclaimed 8 GB of storage with a weekly automated clean-up job on the OKR application
- Built and maintained a TrueNAS-based storage server supporting 100+ daily active users at Jumbotail
- Administered AWS EC2/S3, cPanel/WHM and Ubuntu server environments across multiple organisations
Lead – Application Engineering · CIEL HR (Mar 2026 – Present)
I lead the complete technical lifecycle of a multi-brand digital portfolio. I'm responsible for system architecture, application security (VAPT/CVE remediation), automation engineering, SEO infrastructure, AI agent workflows and cross-functional technical leadership.
| Certification | Issuer |
|---|---|
| Claude Code in Action (AI & Agentic Workflows) | Anthropic |
| Cyber Investigator: An Interactive Cybersecurity Experience | IBM |
| SEO Certified (Advanced Technical & On-Page) | HubSpot Academy |
| Networking Essentials | CISCO |
| Cybersecurity Essentials | CISCO |
| Digital Marketing Strategy | Simplilearn |
| Business Analysis & Process Management | Coursera |
Open to conversations on web architecture, application security, AI agents, automation engineering, technical SEO and Micro SaaS.
© 2026 Vijaya Kumar L · risewithvj